Refund & Return Policy – PROCHERBD Online Store
We want you to be satisfied with your purchase. Please review our refund and return terms:
- Eligibility
- Contact us within 7 days of delivery to request a refund or exchange.
- Products must be unused and in original packaging.
- Process
- Send an email to info@procherbd.com with your order number and reason.
- Our support team will provide instructions for return.
- Refunds
- Refunds will be processed after we receive and inspect the returned product.
- Refunds are issued via the original payment method within 5–10 business days.
- Shipping Costs
- Return shipping is the customer’s responsibility unless the product is defective or damaged.
- Exchanges
- Exchanges for defective or wrong items are allowed within 7 days.
- Contact us to arrange an exchange.
- Contact
Email: info@procherbd.com
Phone: +8801552401972
Thank you for shopping with Procherbd Online Store!