Delivery Policy – PROCHERBD
1. Order Processing
All orders are processed within 1–3 business days after payment confirmation. You will receive an order confirmation email once your order is successfully placed.
2. Shipping & Delivery Time
- Local Delivery (Bangladesh): 3–7 business days
- International Delivery: 7–21 business days depending on your location and customs clearance
Delivery times are estimated and may vary due to unforeseen delays or holidays.
3. Shipping Methods
We use trusted courier services including DHL, FedEx, and local postal services to ensure safe delivery of your orders.
4. Shipping Costs
Shipping costs are calculated during checkout based on your location and order value. Free shipping may be available for orders over a certain amount.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email so you can monitor the delivery status of your package.
6. Digital Products
For digital products (like eBooks or software), you will receive instant access or download links via email immediately after payment.
7. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us at info@procherbd.com within 7 days of delivery. We will work with you to replace the item or issue a refund where applicable.
8. Customer Support
For any questions regarding delivery or shipping, please reach out to our support team at info@procherbd.com or call 8801552401972